🔧 Save on Parts, Devices & Tools. | Get 5% Off Now
🔧 Save on Parts, Devices & Tools. | Get 5% Off Now
Diagnosis and Repair mean accurately identifying the root cause of a problem before fixing it. At TEKDEP, we start with a detailed diagnostic process that utilizes advanced tools to test hardware, software, and system performance. Once the issue is confirmed, our certified technicians perform precise repairs laptops, desktops, smartphones, and tablets, ensuring the correct fix, reduced downtime, and reliable results.
We diagnose and repair laptops, desktops, smartphones, and tablets, fixing everything from batteries to motherboards.
Send your device from anywhere. We perform a diagnosis, provide a clear repair quote, fix it with genuine parts, and return it safely.
Once your device is diagnosed, we use genuine parts for repairs, following customer preference for quality and long-lasting performance.
We diagnose and recover data from laptops, desktops, smartphones, tablets, HDDs, SSDs, and memory cards, restoring your important files.
Our diagnostic process begins with a thorough evaluation of your device to identify the exact issue, hardware, software, or system-related. After the diagnosis, we provide a detailed report and repair quotation. If you choose not to proceed with the repair, the diagnostic service is $189. Once approved, our certified technicians carry out precise repairs to restore your device to full functionality.
TEKDEP’s mail-in service lets you get professional diagnosis and repair without visiting our location. Simply send in your device, and our certified technicians will perform a full diagnostic to identify the issue and share a clear repair quote. Once approved, we complete professional repairs using genuine parts and return your device safely and quickly.
We use OEM, original, or high-quality aftermarket parts to ensure your device runs reliably and lasts longer. After diagnosing the issue, we provide a clear repair quote, and once approved, we replace the faulty parts in laptops, desktops, smartphones, and tablets, giving you durable and fully compatible repairs.
Before every recovery, we perform a thorough diagnostic evaluation of your storage device, whether it’s a laptop, desktop, smartphone, tablet, HDD, SSD, or memory card. This process identifies the cause of data loss and determines the safest and most effective recovery method. Once diagnosed, our professionals recover your files while ensuring data integrity and security, giving you peace of mind and reliable results.
Dell, HP, Lenovo, Asus, Acer, Microsoft Surface
MacBook, iPhone, iMac, Mac Mini
Samsung Galaxy, Google Pixel, OnePlus, Motorola
Hard drives, SSD, RAID
Samsung Tab, iPad Pro, Surface Pro
Gaming Rigs, Workstations
Send your device from anywhere, and our certified technicians will perform a full diagnostic, provide a repair quote, and carry out professional repairs using genuine or high-quality parts.
Customers fill out the repair form, and one of our customer care executives will contact you for more details.
Securely pack your device in a sturdy box. Drop it off at any authorized shipping location.
Our certified technicians repair your device (often the same day) and ship it back to you with real-time tracking.
Whether it’s a logical error, physical damage, or a deleted file, our experts are ready to help.
Visit our centralized Mail In Repair Portal to submit your ticket and get a firm quote instantly.
We don't guess. Our IPC-certified technicians provide a detailed report explaining exactly what failed and why.
Diagnostics are typically completed within 24-48 hours of arrival. We email you the quote immediately so you can make a decision fast.
If we fix it, the diagnostic is free. If we can't fix it, we offer data recovery options or safe recycling. You are never left without a solution.
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In most cases, yes. Replacing a high-end MacBook or Gaming Rig in LA is expensive. Our component-level repair (microsoldering) is typically 30-50% cheaper than buying a new device. Plus, we aim to save your data, which a new laptop can’t give you back.
We serve clients, studios, and businesses across Los Angeles under strict data privacy protocols. Personal files are accessed only if necessary, and NDAs are available on request.
Standard diagnostics take 24-48 hours after we receive the device. Intermittent issues (like random crashing) may take longer to reproduce and verify.
Our diagnostic process includes a comprehensive assessment of your device to identify hardware or software issues. Our technicians will provide a detailed report and recommendations for repairs.
If you choose not to proceed with the repair, you can pick up your device with no additional obligations. The diagnostic fee remains applicable unless waived as part of a repair approval.
No shortcuts. Just the right solution.
