Frequently Asked Questions (FAQ)
What should I do immediately after spilling liquid on my device?
If liquid spills on your device, turn it off immediately and disconnect it from power. Do not attempt to turn it back on, as this can cause further damage. If possible, gently wipe off excess liquid and leave the device upside down to minimize liquid penetration. Contact TEKDEP as soon as possible for professional assistance.
Can liquid damage always be repaired?
While not all liquid-damaged devices are salvageable, many can be successfully repaired depending on the extent of the damage and how quickly the device is brought in for repair. Our technicians at TEKDEP will perform a thorough diagnostic to assess the situation and provide you with repair options.
How much does liquid damage repair cost?
The cost of repair depends on the severity of the damage and the components affected. After our diagnostic process, we’ll provide you with a detailed estimate. Diagnostics are free with approved repairs.
How long does the liquid damage repair process take?
Repairs for liquid-damaged devices typically take 2-5 business days. However, this can vary based on the complexity of the repair and availability of replacement parts.
Will my data be recoverable after liquid damage?
Data recovery success depends on the condition of the storage drive. If your device is severely damaged, we offer specialized data recovery services to retrieve important files.
Does liquid damage void my warranty?
In most cases, liquid damage voids manufacturer warranties. However, TEKDEP offers affordable repair and warranty solutions for out-of-warranty devices.
Can I use rice to dry my device?
Using rice as a drying method is a common myth. It is ineffective and can even cause additional harm due to dust and starch particles. It’s best to leave the drying and repair process to professionals.
What types of devices do you repair for liquid damage?
We repair a wide range of devices, including laptops, desktops, smartphones, tablets, and gaming consoles. Contact us with your device model for more information.
What kinds of liquids cause the most damage?
Liquids containing sugars, salts, or alcohol, such as soda, coffee, or seawater, are more harmful than plain water because they leave residues that can corrode internal components.
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