Everything You Need to Know to Sell Your MacBook

Specifications

First, please share the exact type, model and year of your device (e.g., MacBook Air, MacBook Pro 13″, 14″, or 16″). This info is crucial, as different models and years vary significantly in value. You can find it on the bottom of your device or in the System Information under the Apple menu.

To provide you with the most accurate and competitive offer for your device, we need a few key details.

Next, describe your device’s physical and functional condition. Let us know about any screen issues (scratches, dead pixels, discoloration), casing damage (dents, scuffs), and the condition of the keyboard, trackpad, and hinges. This will help us assess its true value.

Functionality and battery health

Furthermore, a thorough evaluation of the internal components’ functionality is essential. Does the MacBook power on without any issues? Does the operating system boot up correctly? Are all the ports (USB, Thunderbolt, HDMI, etc.) functioning as expected? How is the battery health? You can typically find this information within the battery settings of your macOS. A battery with significantly reduced capacity will impact the overall value. Are the speakers producing clear audio without distortion? Is the webcam and microphone functioning correctly? Any known hardware or software issues, no matter how minor they may seem, should be disclosed to ensure an accurate and transparent valuation process. Even seemingly insignificant issues can influence the resale value.

Accessories valuation

Accessories can add to the value of your MacBook, so please list everything you plan to include with the sale. The original Apple charger and cable are standard, but items like the original box, manuals, adapters, external drives, or protective cases can further increase appeal and value. Be as thorough as possible.

By providing the MacBook’s model, year, detailed condition, and included accessories, you help us deliver the most accurate, fair, and competitive no-obligation quote. Our pricing reflects current market trends and the specific details you share, ensuring the offer truly represents your MacBook’s worth.

Evaluation of your device

Once your MacBook arrives at our facility, our experienced technicians will carefully inspect it to verify that its condition matches the details you provided. This evaluation ensures a fair and transparent process for both sides. After verification, we’ll promptly send you a final offer.

Selling your device to us comes with clear benefits. Our process is fast, simple, and designed to save you time. Unlike selling privately—where you may face delays, unreliable buyers, and back-and-forth negotiations—we offer a hassle-free alternative.

We’re committed to fairness. Our offers are based on up-to-date market data and your device’s actual condition, ensuring you receive a competitive and accurate valuation. And with our no-obligation quote, you’re free to consider the offer with no pressure.

From your doorstep to us

Our mail-in service is designed for maximum convenience—no appointments, no in-person drop-offs. Simply follow the shipping instructions we provide, and you’re all set.

We cover the shipping costs, and your package is tracked and insured for peace of mind throughout the journey.

To ensure a smooth process, please pack your MacBook securely using protective materials. If you’re unsure how, we can provide packing tips or materials upon request.

Once your device arrives, you’ll receive confirmation, and we’ll keep you updated every step of the way. Should any discrepancies arise during inspection, we’ll contact you before proceeding—transparency is our priority.

After you submit your quote request, our team will review the information you provided. We may reach out to you if we require any further clarification. You will then receive a no-obligation quote. This quote will outline the estimated value we are offering for your MacBook based on the details you have provided.

Getting Your MacBook Ready for Sale

Before sending in your MacBook, it’s essential to prepare it properly to protect your personal information and ensure a smooth transaction. Here’s a step-by-step guide to help you securely erase your data and get your device ready for sale.

Step 1: Back Up Your Data

Save all your important files by backing up your MacBook. You can use Time Machine with an external drive or back up to iCloud or another cloud service. This ensures you keep your documents, photos, and apps before wiping the device.

Step 2: Sign Out of All Accounts

To avoid issues with Activation Lock and protect your privacy, be sure to sign out of:

Apple ID
iCloud
iMessage
FaceTime
iTunes (if applicable)

Go to System Settings > Apple ID, and choose Sign Out. Also, open apps like Messages and FaceTime to sign out individually if needed.

Step 3: Erase the Hard Drive Securely

To erase all your data, restart your MacBook into macOS Recovery:

For Intel Macs: Restart and hold Command + R until you see the Apple logo.
For Apple Silicon Macs: Hold the Power button until “Loading startup options” appears.

Then follow these steps:

Select Disk Utility and erase your startup disk (usually named “Macintosh HD”).
Choose APFS or Mac OS Extended (Journaled) as the format.
After erasing, exit Disk Utility and return to the recovery menu.

Step 4: Reinstall macOS / Factory Reset

From the recovery menu, choose Reinstall macOS to install a clean version of the operating system. This ensures the next user receives the MacBook in factory-fresh condition.

Step 5: Clean Your MacBook

Gently wipe down your MacBook using a soft, lint-free cloth. Remove dust and smudges from the screen, keyboard, and casing. A clean device makes a better impression and can positively impact your offer.